GDPR
GENERAL DATA PROTECTION REGULATION POLICY
Updated: April 2018
On the 25th of May 2018 the European data protection legislation that replaces the existing 1995 EU Data Protection Directive will come into force. This legislation is known as General Data Protection Regulation (GDPR).
GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed.
Where Hopp Tech acts as a Data Processor
For the purpose of the GDPR regulation Hopp Tech Ltd will act as a data processor for any data that has been provided, uploaded or transferred to our servers. Any client uploading this data will be classed as the data controller.
Where Hopp Tech acts as a Data Controller
For the purpose of the GDPR regulation Hopp Tech Ltd will act as the data controller for any data that was provided during the ordering and general account management process. This includes any data held for marketing purposes.
Data Physical Locations
Data provided to Hopp Tech is stored solely in the following locations.
| Website Server Location
Spectrum House,
Clivemont Road,
Maidenhead,
SL6 7FW
United Kingdom
|
Customer Service & Customer Relationship Management
Hosted in US, EEA, IND and AU by Freshworks.
Full details available here.
|
| Office Location
86-90 Paul Street,
London,
EC2A 4NE,
United Kingdom
|
|
Type of Data
GDPR legislation applies to any data that can identity a living person including but not limited to email address, postal address and phone number.
Data Processing Agreements
Our data processing commitments are set within our Privacy Policy.
Deleting Data
Any data you delete from our servers will be deleted immediately or where the data is backed up then within 30 days. On cancellation of services, data will be destroyed within a maximum period of 180 days. Any customer data may be retained for up to 6 years to satisfy legal obligations.Hopp Tech may keep your email address on file should you opt into our marketing materials.
Data Breach
Under GDPR it is the responsibility of the data controller (the Hopp Tech client) to report a data breach to the Information Commission although Hopp Tech, as the data processor, will assist in the breach notification.
Glossary
| Data Subject |
A living person or individual |
| Data Controller |
The organisation that collects and determines how the information will be processed, i.e. a Hopp Tech client. |
| Data Processor |
An organisation that receives information from the data controller, i.e. Hopp Tech Ltd. |
| Personally Identifiable Information (PII) |
Information that can identify a living individual |
| Supervisory Authority |
The authority responsible for enforcing the regulation within a specific territory. In the UK it will be the Information Commission’s Office (ICO). |
| Individual Rights |
The rights that empower the individual. |
| Data Breach |
Intentional or accidental loss/damage to information. |